Service User Survey

Thank you for taking part in this important survey of the experiences of the Service User using this care service.

Your personal perspective of life in this service is much appreciated and will help shape the policy and future development of the service to reflect the wishes of all our service users, relatives & friends and staff.

The questions in this survey have been designed to measure how well this care service focuses on the needs and wishes of service users. Please read each statement in turn and select the answer that best reflects your view. You can skip questions that you cannot answer or add any additional comments at the end of each section. You can save your responses part-way through, a reminder and link to the survey will be emailed to you. You can give your name and contact details if you want to, this is optional.

All the information given will remain confidential and will not be attributed to you personally anywhere else. The results of all the surveys will be compiled and analysed. Follow up discussions about the results may be held with service users, relatives & friends and staff to clarify any issues and will help shape the future of this care service. It is really important to tell us what you think, thank you for your help!